Integrations

Thetechnicalstory,saidplainly.

The CX Gateway is how emerie connects to your core banking, your CRM, and your channel stack. Built to integrate in weeks, not months.

The hub

One CX Gateway. All your channels. All your systems.

Every interaction emerie runs — Voice, Chat, SMS, internal — goes through the same governed surface and reaches the same systems of record.

VoiceChat / SMSWebTeams / SlackCXGatewayemerie coreCore BankingNetwork CardsNew Account OpeningLendingCHANNELSYOUR SYSTEMS
Core banking

Where emerie lives in your stack.

The list below covers the cores we integrate with today. Serving 350+ institutions across this stack.

CSI/Apiture
Corelation
DCI Go
Finastra Ultradata
Finastra Phoenix
FIS Horizon
Fiserv Apex XP2
Fiserv Cleartouch
Fiserv Datasafe
Fiserv DNA
Fiserv Spectrum
JH 20/20 / Silverlake — jXchange API
Jack Henry Symitar — SymXchange API
Nymbus
Everything else

Data, CRM, and the contact center layer.

Data & CRM
  • HubSpot
  • Salesforce Financial Services Cloud
  • Segment
  • Snowflake
  • Databricks
  • SQL
  • and more
Contact Center
  • Genesys Cloud
  • NICE CXone
  • Five9
  • RingCentral
  • and more

Don't see your stack?

For over thirty years, we've integrated across most of the community finance landscape. Tell us what you're running and we'll come back with a real answer.

Learn more from one of our experts →
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See emerie resolve real banking interactions in seconds.

We will walk your team through a live call, a live chat, and the Employee AI experience your team will actually utilize.